Kaiser TCPA and FTSA Settlement

If from January 21, 2021, through August 20, 2025, you received more than one text message within any 12-month period from Kaiser Foundation Health Plan, Inc., selling its products or services after opting out, you could get a Claim Settlement Payment from a class action settlement.

Defendant Kaiser Foundation Health Plan, Inc. (“Kaiser”), has agreed to make available up to $10,500,000.00 (the “Settlement Fund”) to pay Settlement Class Members who submit valid Claim Forms, as well as Notice and Administrative Costs, any Attorneys’ Fees and Expenses awarded by the Court, and any Service Award approved for the Class Representative. Eligible persons (“Settlement Class Members”) who file a valid Claim Form will receive up to $75.00 per Qualifying Text Message. A “Qualifying Text Message” is a marketing text message sent after a “stop” (or substantially similar) opt-out request, but it does not include a single confirmation text acknowledging your opt-out request. Settlement Class Members may only submit one Claim Form, which will cover all of their Qualifying Text Messages to any of their telephone numbers.

Kaiser is a health care services company headquartered in Oakland, California.

The Settlement resolves a lawsuit involving allegations that Settlement Class Members received text messages sent by or on behalf of Kaiser within any 12-month period after the person communicated that they did not wish to receive text messages by replying to the messages with a “stop” or similar opt-out instruction, in alleged violation of the Telephone Consumer Protection Act (“TCPA”) and the Florida Telephone Solicitation Act (“FTSA”). Kaiser denies all allegations of wrongdoing in the lawsuit. As part of the proposed Settlement, Kaiser does not admit to any wrongdoing and continues to deny the allegations against it. The Court has not decided who is correct.

Your Legal Rights and Options in This Settlement

Submit a Claim Form by FEBRUARY 12, 2026.	This is the only way to receive a Claim Settlement Payment. Give up the right to ever be part of any other lawsuit against Kaiser about the telemarketing legal claims released in this lawsuit.
Exclude Yourself by DECEMBER 29, 2025.	Get no Claim Settlement Payment. This is the only option that allows you to be part of any other lawsuit against Kaiser about the telemarketing legal claims released in this lawsuit.
Object by DECEMBER 29, 2025.	Write to the Court explaining why you do not like the Settlement.
Attend a Hearing on JANUARY 28, 2026.	Ask to speak in Court about the fairness of the Settlement.
DO NOTHING	Get no payment. Give up the right to ever be part of any other lawsuit against Kaiser about the telemarketing legal claims released in this lawsuit.

Your rights and options—and the deadlines to exercise them—are explained on this website and in the Notice, a copy of which is available here on the Documents page.